AMANDA – Tom and Jenny Theller are all about helping people in one of the most emotional times of their lives. As the owners of Taylor-Theller Funeral Home, they must deal with death and with those affected by it on a regular basis.
“Our primary satisfaction in life comes from being of service to others,” Tom Theller said. “There is no better way to provide a compassionate place for providing services to folks than right here at the funeral home.”
He said he and his wife believe success in life is based on good relationships with others.
“That’s always how we approach what we do here at the funeral home,” Tom Theller said. “It’s about creating, building, and nurturing these wonderful relationships as often as we can with as many people as we can.”
The Thellers bought the business in January 2020.
“When we had the opportunity to come here as the business owners we knew it would give us an opportunity from start to finish to be able to serve families exactly the way we wanted to serve them on a very personal level,” Tom Theller said. “We both love serving families.”
He said he and his wife are sometimes the first people a family sees after a death. The Thellers then plan the services and visitation schedule for the deceased.
Tom Theller has been around the funeral business since he was a child as his parents owned a funeral home in Lancaster and he also worked at one in Circleville.
But the business is new for Jenny Theller, who has an accounting background. She came into the business just last year when the couple bought the funeral home. However, she previously did accounting work for a funeral home in California. She grew up in Phoenix.
“I love it,” Jenny Theller said of the funeral business. “Accounting is very much a people business, getting to know the people. That’s for me where I found my greatest professional happiness is with helping people be their best.”
She said the funeral business allows her to help people in different ways now. Jenny Theller is an apprentice funeral director and is halfway through her training to be a licensed funeral director.
“It was different,” she said of moving from accounting to owning a funeral home. “Starting a new career after 28 years of a totally different career, there’s definitely that learning curve. But it was perfectly natural to go in and be comforting to others.”
Away from work, Tom Theller plays tuba, euphonium, sings and teaches music. His mother, Mary Anne Theller, owns Fairfield County Strings & Keyboards. He once thought of becoming a professional musician but was concerned about the effect that lifestyle would have on his desire for a family and traditional lifestyle.
“Music for me is better as an avocation and not as a way to make a living,” Tom Theller said.
Jenny Theller enjoys volunteer work away from her job. She also sings in the Lancaster Community Chorus with her husband.